[{"id":"l4xj4ek","elType":"section","isInner":false,"settings":{"section_layout":"","stretch_section":"","layout":"boxed","content_width":{"unit":"px","size":""},"gap":"default","height":"default","custom_height":{"unit":"px","size":400},"column_position":"middle","content_position":"","structure":"10","section_background":"","background_background":"","background_color":"","background_color_stop":{"unit":"%","size":0},"background_color_b":"transparent","background_color_b_stop":{"unit":"%","size":100},"background_gradient_type":"linear","background_gradient_angle":{"unit":"deg","size":180},"background_gradient_position":"center center","background_image":{"url":"","id":""},"background_position":"","background_attachment":"","background_repeat":"","background_size":"","background_video_link":"","background_video_fallback":{"url":"","id":""},"background_overlay_section":"","background_overlay_background":"","background_overlay_color":"","background_overlay_color_stop":{"unit":"%","size":0},"background_overlay_color_b":"transparent","background_overlay_color_b_stop":{"unit":"%","size":100},"background_overlay_gradient_type":"linear","background_overlay_gradient_angle":{"unit":"deg","size":180},"background_overlay_gradient_position":"center center","background_overlay_image":{"url":"","id":""},"background_overlay_position":"","background_overlay_attachment":"","background_overlay_repeat":"","background_overlay_size":"","background_overlay_video_link":"","background_overlay_video_fallback":{"url":"","id":""},"background_overlay_opacity":{"unit":"px","size":0.5},"section_border":"","border_border":"","border_width":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"border_color":"","border_radius":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"box_shadow_box_shadow_type":"","box_shadow_box_shadow":{"horizontal":0,"vertical":0,"blur":10,"spread":0,"inset":"","color":"rgba(0,0,0,0.5)"},"section_typo":"","heading_color":"","color_text":"","color_link":"","color_link_hover":"","text_align":"","section_advanced":"","margin":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"margin_tablet":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"margin_mobile":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"padding":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"padding_tablet":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"padding_mobile":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"animation":"","animation_duration":"","css_classes":"","_section_responsive":"","reverse_order_mobile":"","heading_visibility":"","responsive_description":"","hide_desktop":"","hide_tablet":"","hide_mobile":""},"defaultEditSettings":[],"elements":[{"id":"gqh1ju3","elType":"column","isInner":false,"settings":{"_inline_size":null,"_column_size":100,"section_style":"","background_background":"","background_color":"","background_color_stop":{"unit":"%","size":0},"background_color_b":"transparent","background_color_b_stop":{"unit":"%","size":100},"background_gradient_type":"linear","background_gradient_angle":{"unit":"deg","size":180},"background_gradient_position":"center center","background_image":{"url":"","id":""},"background_position":"","background_attachment":"","background_repeat":"","background_size":"","background_video_link":"","background_video_fallback":{"url":"","id":""},"border_border":"","border_width":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"border_color":"","border_radius":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"box_shadow_box_shadow_type":"","box_shadow_box_shadow":{"horizontal":0,"vertical":0,"blur":10,"spread":0,"inset":"","color":"rgba(0,0,0,0.5)"},"section_typo":"","heading_color":"","color_text":"","color_link":"","color_link_hover":"","text_align":"","section_advanced":"","margin":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"margin_tablet":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"margin_mobile":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"padding":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"padding_tablet":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"padding_mobile":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"animation":"","animation_duration":"","css_classes":"","section_responsive":"","screen_sm":"default","screen_sm_width":"100"},"defaultEditSettings":[],"elements":[{"id":"6sjtb1l","elType":"widget","isInner":false,"settings":{"section_editor":"","editor":"
  • En ocasiones, muy a nuestro pesar, puede suceder que un paquete sufra desperfectos durante el transporte y afecte a los artículos que lleva dentro. Si te has encontrado un paquete dañado o con signos de manipulación y los productos que lleva están afectados, nos ocuparemos de dar solución a eso de inmediato.
  • Ten en cuenta que puede que una caja de cartón tenga un golpe, pero los productos que lleva dentro estén perfectos. El motivo de existir de los embalajes es justamente proteger los productos, así que conviene que abras la caja con cuidado y compruebes si el contenido está perfecto. Si no hay daños físicos, no hay motivo para declarar una incidencia de transporte. Normalmente, no te pediremos fotografías del estado en que has recibido el paquete, pero las puedes hacer por si en algún momento sirve de ayuda tenerlas. Por otra parte, si no hay daños físicos, pero luego encuentras que algún producto no funciona como debe, lo que procede es la garantía y eventual sustitución por una unidad nueva.
  • Es importante revisar el estado del pedido en el mismo momento en el que se recibe, las agencias de transporte exigen reportar la incidencia en las primeras 24 horas, en caso contrario suelen dar por correcto el envío.
  • En caso de incidencia en el envío, o si tenéis dudas, contactad con nosotros y os ayudaremos a valorar la situación y en caso de que haya que tomar alguna medida, os indicaremos el procedimiento adecuado. 
","section_style":"","align":"","align_tablet":"","align_mobile":"","text_color":"","typography_typography":"","typography_font_size":{"unit":"px","size":""},"typography_font_size_tablet":{"unit":"px","size":""},"typography_font_size_mobile":{"unit":"px","size":""},"typography_font_family":"","typography_font_weight":"","typography_text_transform":"","typography_font_style":"","typography_line_height":{"unit":"em","size":""},"typography_line_height_tablet":{"unit":"em","size":""},"typography_line_height_mobile":{"unit":"em","size":""},"typography_letter_spacing":{"unit":"px","size":""},"typography_letter_spacing_tablet":{"unit":"px","size":""},"typography_letter_spacing_mobile":{"unit":"px","size":""},"_section_style":"","_margin":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_margin_tablet":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_margin_mobile":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_padding":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_padding_tablet":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_padding_mobile":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_animation":"","animation_duration":"","_css_classes":"","_section_background":"","_background_background":"","_background_color":"","_background_image":{"url":"","id":""},"_background_position":"","_background_attachment":"","_background_repeat":"","_background_size":"","_background_video_link":"","_background_video_fallback":{"url":"","id":""},"_border_border":"","_border_width":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_border_color":"","_border_radius":{"unit":"px","top":"","right":"","bottom":"","left":"","isLinked":true},"_box_shadow_box_shadow_type":"","_box_shadow_box_shadow":{"horizontal":0,"vertical":0,"blur":10,"spread":0,"inset":"","color":"rgba(0,0,0,0.5)"},"_section_responsive":"","responsive_description":"","hide_desktop":"","hide_tablet":"","hide_mobile":""},"defaultEditSettings":[],"widgetType":"text-editor","editSettings":{}}],"editSettings":{}}],"editSettings":{}}]
Product added to wishlist
Product added to compare.
Envíanos un mensaje y te responderemos en la mayor brevedad posible